Defining service innovation: A review and synthesis

L Witell, H Snyder, A Gustafsson, P Fombelle… - Journal of Business …, 2016 - Elsevier
Research on service innovation appears in several research disciplines, with important
contributions in marketing, management, and operations research. Although the concept is …

Identifying categories of service innovation: A review and synthesis of the literature

H Snyder, L Witell, A Gustafsson, P Fombelle… - Journal of Business …, 2016 - Elsevier
Abstract Service innovation acts as society's engine of renewal and provides the necessary
catalyst for the service sector's economic growth. Despite service innovation's importance …

Business strategy–MSMEs' performance relationship: innovation and accounting information system as mediators

L Latifah, D Setiawan, YA Aryani… - Journal of Small …, 2021 - emerald.com
Purpose This study provides empirical evidences on the relationship between business
strategy and micro, small and medium enterprises (MSMEs) performance. Additionally, the …

Leadership in the Innovation Era: Transactional or Transformational Style?

A Purwanto - International Journal of Social and Management …, 2021 - papers.ssrn.com
The purpose of this study was to measure and compare the influence of transactional and
transformational leadership on lecturer innovation capability. Data were collected by using …

The effects of successful ICT-based smart city services: From citizens' perspectives

H Yeh - Government Information Quarterly, 2017 - Elsevier
The adoption of information and communication technology (ICT) applications for the
development of innovative, sustainable, and smart cities has become a new model for …

Archetypes of service innovation: implications for value cocreation

A Helkkula, C Kowalkowski… - Journal of Service …, 2018 - journals.sagepub.com
Service innovation is a key source of competitive differentiation across firms and markets.
Despite growing attention from practitioners and academics alike, systematic scholarly …

Innovation, organizational learning, and performance

D Jiménez-Jiménez, R Sanz-Valle - Journal of business research, 2011 - Elsevier
Literature examines the relationship between innovation and performance and asserts a
positive relationship between organizational learning and both performance and innovation …

[HTML][HTML] Open service innovation and the firm's search for external knowledge

A Mina, E Bascavusoglu-Moreau, A Hughes - Research policy, 2014 - Elsevier
The concept of open innovation captures the increasing propensity of firms to work across
their traditional boundaries of operation. This phenomenon has largely been studied from …

The role of networks in small and medium‐sized enterprise innovation and firm performance

S Gronum, ML Verreynne, T Kastelle - Journal of Small Business …, 2012 - Taylor & Francis
The objective of this paper is to understand the contribution of networks to innovation and
firm performance in small and medium enterprises (SMEs). Based on longitudinal data from …

Informal entrepreneurship in developing economies: The impacts of starting up unregistered on firm performance

CC Williams, A Martinez–Perez… - … Theory and Practice, 2017 - journals.sagepub.com
To advance understanding of the entrepreneurship process in developing economies, this
article evaluates whether registered enterprises that initially avoid the cost of registration …