Web sites are intended to facilitate knowledge acquisition, often in the interest of supporting
decision making. Based on a taxonomy of factors influencing Web site usability, hypotheses …

This paper reports the results of a survey study involving 117 e-commerce customers. The
purpose of the study was to sample the opinions of commercial web users in order to …

Understanding the factors that affect consumer attitude toward web sites is important for both
theoretical and practical reasons. Literature suggests that how much a consumer likes a web …

Today, technology users are faced with a multitude of different interfaces for computer
applications, web sites, vehicle navigation, and cellular phones. In most cases, training to …

The future of crowd work has been identified to depend on worker satisfaction, but we lack a
thorough understanding of how worker satisfaction can be increased in microtask …

While user interface design is generally considered important to the success of an
information system, in both design and practice traditional methodologies it is often left to the …

This study examines the construct of intangibility within the e-services context and clarifies
why business-to-consumer services are made more intangible when they are virtualized and …

Trust is a metric in the life of all individuals. It is a value in relationships, a style of life, and
the way we manage our lives. The level of trust we place in a person, organization or a …

A problem with many of today's appliance interfaces is that they are inconsistent. For
example, the procedure for setting the time on alarm clocks and VCRs differs, even among …

Although selection menus are widely used for interaction, their use on 3D virtual reality
applications needs to be objectively assessed. The focus of this study is to evaluate a …