One of the most significant fulfillment paradigms is the buy online and pick-up-in-store
(BOPS) in omnichannel retailing. However, BOPS incurs many new operational challenges …

The objective of this article is to combine the two dominant perspectives of retail design—
design and business—through systems thinking and flat ontology, in order to understand the …

More and more e‐tailers are launching physical stores, in addition to their online presence.
Whether and when it is best for the physical channel to be a pure showroom or a selling …

Purpose As satisfaction is one of the most important conditions for loyalty, this study aims to
investigate the main factors affecting online satisfaction for buying clothes from the internet …

Focusing on physical retailing as an apparent target for boycotts in the context of emerging
market consumers' animosity toward Western developed countries, this research pioneers in …

The ability to assess a situation is one of the key competences of companies operating on
the market. One should know if one functions as well as their competitors, better or perhaps …

Startup companies with relatively few resources must select business strategies that focus
their competencies and utilise resources efficiently. The present study classified ICT startup …

The development of the fresh-food e-commerce has led scholars to pay more attention to
research on the agricultural product supply chain. This paper analyses the operation mode …

This paper aims to investigate how to coordinate a dual-channel supply chain composing of
a manufacturer and a retailer when customers utilize the retailer's service to conduct free …

Omnichannel Retailing (OCR) places a strong emphasis on how different channels work
together to offer seamless purchasing experiences for customers. Nevertheless, retailers will …