RJ Patel, A Siddiqui - Qualitative Research in Financial Markets, 2023 - emerald.com
Purpose The purpose of this paper is to perform a meta-bibliometric analysis of the banking service quality and to provide various research streams. Another goal is to provide future …
NA Khan, S Hassan, N Pravdina, M Akhtar - Young Consumers, 2023 - emerald.com
Purpose This study aims to explore the factors that influence young green actual consumption behavior (GACB) by examining the relational and technological aspects that …
This study proposed a research model based on the transactional theory of stress and coping to examine the relationship between excessive enterprise social media (ESM) usage …
Purpose Online food delivery has been prevalent in recent years worldwide, especially during the COVID-19 pandemic, and people's consumption behaviors have changed …
A Malathi, KM Jasim - International Journal of Medical Informatics, 2022 - Elsevier
Background The quality of the patient experience has become one of the key pillars of service in the healthcare industry. Positive word-of-mouth, higher retention, and loyalty to …
MT Ha, KT Tran, G Sakka, ZU Ahmed - Journal of Asia Business …, 2023 - emerald.com
Purpose This study aims to examine the impact of perceived risk dimensions, confirmation, perceived usefulness and perceived ease of use on user satisfaction and their continuance …
Mobile banking is nowadays a standard service provided by banks worldwide because it adds convenience for people. There is no more rushing to a bank or waiting in lines for a …
This study investigated the roles of security and technological factors in the adoption of smart cities, with the aim of developing a deeper understanding of the key aspects of the …
C Zhang, T Cao, A Ali - Frontiers in psychology, 2022 - frontiersin.org
During crises and uncertain situations such as the coronavirus disease 2019 (COVID-19) pandemic, social media plays a key function because it allows people to seek and share …