The moral psychology of Artificial Intelligence
Moral psychology was shaped around three categories of agents and patients: humans,
other animals, and supernatural beings. Rapid progress in artificial intelligence has …
other animals, and supernatural beings. Rapid progress in artificial intelligence has …
Artificial intelligence consumer behavior: A hybrid review and research agenda
The advancement of artificial intelligence (AI) technology and its applications has drastically
transformed consumer behavior (CB). As consumers interact with these applications on …
transformed consumer behavior (CB). As consumers interact with these applications on …
Consumers and artificial intelligence: An experiential perspective
Artificial intelligence (AI) helps companies offer important benefits to consumers, such as
health monitoring with wearable devices, advice with recommender systems, peace of mind …
health monitoring with wearable devices, advice with recommender systems, peace of mind …
A framework for collaborative artificial intelligence in marketing
We develop a conceptual framework for collaborative artificial intelligence (AI) in marketing,
providing systematic guidance for how human marketers and consumers can team up with …
providing systematic guidance for how human marketers and consumers can team up with …
The most human bot: Female gendering increases humanness perceptions of bots and acceptance of AI
S Borau, T Otterbring, S Laporte… - Psychology & …, 2021 - Wiley Online Library
Companies have repeatedly launched Artificial Intelligence (AI) products such as intelligent
chatbots and robots with female names, voices, and bodies. Previous research posits that …
chatbots and robots with female names, voices, and bodies. Previous research posits that …
[HTML][HTML] Artificial intelligence and declined guilt: Retailing morality comparison between human and AI
Several technological developments, such as self-service technologies and artificial
intelligence (AI), are disrupting the retailing industry by changing consumption and purchase …
intelligence (AI), are disrupting the retailing industry by changing consumption and purchase …
When algorithms fail: Consumers' responses to brand harm crises caused by algorithm errors
R Srinivasan, G Sarial-Abi - Journal of Marketing, 2021 - journals.sagepub.com
Algorithms, increasingly used by brands, sometimes fail to perform as expected or, even
worse, cause harm, leading to brand harm crises. Algorithm failures are unfortunately …
worse, cause harm, leading to brand harm crises. Algorithm failures are unfortunately …
Algorithmic transference: People overgeneralize failures of AI in the government
Artificial intelligence (AI) is pervading the government and transforming how public services
are provided to consumers across policy areas spanning allocation of government benefits …
are provided to consumers across policy areas spanning allocation of government benefits …
The role of values and ethics in influencing consumers' intention to use autonomous vehicle hailing services
With the rapid development of artificial intelligence (AI), autonomous vehicles (AVs)
represent a major revolutionary trend leading to a long-term transition in mobility. Despite …
represent a major revolutionary trend leading to a long-term transition in mobility. Despite …
[PDF][PDF] Who gets credit for AI-generated art?
The recent sale of an artificial intelligence (AI)-generated portrait for $432,000 at Christie's
art auction has raised questions about how credit and responsibility should be allocated to …
art auction has raised questions about how credit and responsibility should be allocated to …