This study explores the effects of autonomous cars and how they may affect the design of
transportation systems. The research investigated the determinants of consumer adoption of …

There are many ways consumers' morality has been shown to impact their marketplace
behavior. We present a theoretical framework for how to conceive of and study marketplace …

Automation is increasingly being introduced into a variety of consumer products, ranging
from vacuum cleaners to autonomous vehicles. While automation provides convenience and …

A human driver and an automated driving system (ADS) might share control of automated
vehicles (AVs) in the near future. This raises many concerns associated with the assignment …

By using scenarios based on moral dilemmas, found that when consumers are riding in an
autonomous vehicle (AV), they are more willing to harm a pedestrian than when they …

Although developing successful autonomous vehicles for practical use is of interest, the
establishment of moral autonomous vehicles aligned with human values is also crucial. Prior …

Consumers are increasingly embracing robots and AI. This has led them to suffer
psychological tensions in their AI experiences (eg, data capture, classification, delegation …

The control principle implies that people should not feel guilt for outcomes beyond their
control. Yet, the so-called 'agent and observer puzzles' in philosophy demonstrate that …

Amidst rising interest in autonomous vehicle services, extant literature reveals a paucity of
research examining: 1) both cognitive and emotional evaluations; 2) characteristics of the …

Voice assistants have become increasingly popular touchpoints in AI-infused service
encounters in the hospitality industry. Although we have seen a growing body of research in …