Context The e-government concept has gained significant interest from academics and
practitioners. E-government projects have altered how government institutions …

A range of different methods and tools have been proposed by both academics and
professionals in recent years for evaluating the quality of websites. Some are of general …

The last few decades have witnessed unprecedented transformations in every sector of
society, resulting from the explosive advancement of information and communication …

Currently, the digital economy contributes decisively to an increase in competitiveness,
especially as a digital transformation involves migrating to new technological models where …

This paper responds to two observations about current government service delivery. First,
despite reasonable efforts to improve the design of forms and to establish single points of …

Abstract Information and communication technologies in use in government systems can
bring about expected benefits only when citizens are willing and able to use such systems …

Bloggers are becoming increasingly relevant in consumers' decisions, particularly travel
decisions. This study has investigated the influence of bloggers across cultures and from …

For the attainment of sustainable development, the e-government phenomenon has become
more imperative with its incremental implementations worldwide. In government …

E-participation tools are a part of the transition process to smart governance, but sometimes
the adoption rate among citizens is lower than municipalities expect. This article aims to find …

E-government holds enormous potential for improving the administrative efficiency of public
institutions, encouraging democratic governance, and building trust between citizens/private …