Algorithmic management reimagined for workers and by workers: Centering worker well-being in gig work

A Zhang, A Boltz, CW Wang, MK Lee - … of the 2022 CHI conference on …, 2022 - dl.acm.org
Prior research has studied the detrimental impact of algorithmic management on gig workers
and strategies that workers devise in response. However, little work has investigated …

How does HCI understand human agency and autonomy?

D Bennett, O Metatla, A Roudaut… - Proceedings of the 2023 …, 2023 - dl.acm.org
Human agency and autonomy have always been fundamental concepts in HCI. New
developments, including ubiquitous AI and the growing integration of technologies into our …

Whose AI Dream? In search of the aspiration in data annotation.

D Wang, S Prabhat, N Sambasivan - … of the 2022 CHI Conference on …, 2022 - dl.acm.org
Data is fundamental to AI/ML models. This paper investigates the work practices concerning
data annotation as performed in the industry, in India. Previous human-centred …

Privacy, surveillance, and power in the gig economy

S Sannon, B Sun, D Cosley - Proceedings of the 2022 CHI Conference …, 2022 - dl.acm.org
This paper addresses calls for more research on privacy in the gig economy across a range
of work platforms. To understand privacy risks, behaviors, and consequences from the …

Online Freelancing on Digital Labor Platforms: A Scoping Review

P Kim, EJ Cheon, S Sawyer - … Publication of the 2023 Conference on …, 2023 - dl.acm.org
Online freelancing, a type of contingent work conducted via digital labor platforms, has
attracted increasing attention from scholars in the CSCW and cognate communities in recent …

Topophilia, placemaking, and boundary work: Exploring the psycho-social impact of the COVID-19 work-from-home experience

J Cho, S Beck, S Voida - Proceedings of the ACM on Human-Computer …, 2022 - dl.acm.org
The COVID-19 pandemic fundamentally changed the nature of work by shifting most in-
person work to a predominantly remote modality as a way to limit the spread of the …

Understanding platform mediated work-life: a diary study with gig economy freelancers

JC Alvarez de la Vega, ME Cecchinato… - Proceedings of the …, 2023 - dl.acm.org
Online freelancing platforms, such as Upwork, hold great promise in enabling flexible work
opportunities where freelancers can combine their work with other life responsibilities …

Design opportunities for freelancing platforms: Online freelancers' views on a worker-centred design fiction

JC Alvarez De La Vega, ME Cecchinato… - Proceedings of the 1st …, 2022 - dl.acm.org
Freelancing platforms, such as Upwork and Fiverr, have become a viable source of work for
millions of freelancers worldwide. However, these gig economy systems are not typically …

Managing the transition to online freelance platforms: Self-directed socialization

A Blaising, L Dabbish - Proceedings of the ACM on Human-Computer …, 2022 - dl.acm.org
Individuals increasingly turn to online freelance platforms to find flexible, remote, knowledge-
based work. Yet we have only begun to understand the challenges new freelancers face …

Creator-friendly Algorithms: Behaviors, Challenges, and Design Opportunities in Algorithmic Platforms

Y Choi, EJ Kang, MK Lee, J Kim - … of the 2023 CHI Conference on …, 2023 - dl.acm.org
In many creator economy platforms, algorithms significantly impact creators' practices and
decisions about their creative expression and monetization. Emerging research suggests …