Consumption authenticity in the accommodations industry: the keys to brand love and brand loyalty for hotels and Airbnb

M Mody, L Hanks - Journal of Travel Research, 2020 - journals.sagepub.com
Airbnb has gained popularity as an alternative to hotels, with the authenticity of the
consumption experience being a critical differentiating factor. However, the hospitality and …

Parallel pathways to brand loyalty: Mapping the consequences of authentic consumption experiences for hotels and Airbnb

M Mody, L Hanks, T Dogru - Tourism Management, 2019 - Elsevier
The popularity of Airbnb has significantly affected the hotel industry. One of Airbnb's
fundamental value propositions is the concept of authenticity, but the hospitality and tourism …

Personal trust and system trust in the sharing economy: a comparison of community-and platform-based models

S Gruber - Frontiers in psychology, 2020 - frontiersin.org
Currently, new business models created in the sharing economy differ considerably and
they differ in the formation of trust as well. If and how trust can be created is shown by a …

My home on the platform: exploring the physical privacy concerns of home-sharing providers

G Ranzini, M Etter, I Vermeulen - International Journal of Hospitality …, 2020 - Elsevier
The success of home-sharing platforms like Airbnb has introduced the role of sharing
providers, ie those users who list their properties on the website and share them in …

[PDF][PDF] Racial Discrimination in the Sharing Economy: Evidence from online experiments

E Picard - 2018 - openaccess.nhh.no
Racial discrimination in the sharing economy is a topic drawing increasing attention. The
short-term rental company Airbnb implemented several initiatives aiming to limit …