HCI research has explored AI as a design material, suggesting that designers can envision
AI's design opportunities to improve UX. Recent research claimed that enterprise …

Designing AI products presents novel challenges that traditional design methods may be
insufficient to tackle. With a growing shift from design of" products" to" services", service …

Compared with the conventional industrial product–service system, the smart industrial
service ecosystem (SISE) mentioned in this study contains more service activity according to …

The emergence of AI-Powered Short-Form Video Generators (ASVG) has showcased the
potential to streamline production time and foster creative ideas. Despite their widespread …

Artificial Intelligence (AI) is a double-edged sword: on one hand, AI promises to provide
great advances that could benefit humanity, but on the other hand, AI poses substantial …

Abstract Machine Learning (ML) has the potential to revolutionize healthcare by enhancing
risk prediction and reducing clinical workloads. However, as it impacts risk assessment …

In this paper, the factors of positive user experiences when using AI systems are
investigated. For this purpose, a two-stage qualitative usability study was conducted for the …

Purpose: Service design, which is a human-centered, creative and, repetitive process, leads
to service innovation. It creates practical service solutions and high quality ideas through …

Artificial intelligence (AI) in general, and machine learning in particular, offer compelling
features and opportunities for designers to innovate and improve user experiences (UX) …

Servitization has prompted industrial companies to develop smart services for their
manufactured products in order to maximize their economic value. The use of smart …