Human trust in artificial intelligence: Review of empirical research
E Glikson, AW Woolley - Academy of Management Annals, 2020 - journals.aom.org
Artificial intelligence (AI) characterizes a new generation of technologies capable of
interacting with the environment and aiming to simulate human intelligence. The success of …
interacting with the environment and aiming to simulate human intelligence. The success of …
The moral psychology of Artificial Intelligence
Moral psychology was shaped around three categories of agents and patients: humans,
other animals, and supernatural beings. Rapid progress in artificial intelligence has …
other animals, and supernatural beings. Rapid progress in artificial intelligence has …
Influencing human–AI interaction by priming beliefs about AI can increase perceived trustworthiness, empathy and effectiveness
As conversational agents powered by large language models become more human-like,
users are starting to view them as companions rather than mere assistants. Our study …
users are starting to view them as companions rather than mere assistants. Our study …
[HTML][HTML] AI anthropomorphism and its effect on users' self-congruence and self–AI integration: A theoretical framework and research agenda
This paper examines how users of anthropomorphised artificially intelligent (AI) agents,
which possess capabilities to mimic humanlike behaviour, relate psychologically to such …
which possess capabilities to mimic humanlike behaviour, relate psychologically to such …
A review of trust in artificial intelligence: Challenges, vulnerabilities and future directions
Artificial Intelligence (AI) can benefit society, but it is also fraught with risks. Societal adoption
of AI is recognized to depend on stakeholder trust in AI, yet the literature on trust in AI is …
of AI is recognized to depend on stakeholder trust in AI, yet the literature on trust in AI is …
Do you mind if I ask you a personal question? How AI service agents alter consumer self-disclosure
The use of Artificial Intelligence (AI) has grown rapidly in the service industry and AI's
emotional capabilities have become an important feature for interacting with customers. The …
emotional capabilities have become an important feature for interacting with customers. The …
Effects of robot facial characteristics and gender in persuasive human-robot interaction
The growing interest in social robotics makes it relevant to examine the potential of robots as
persuasive agents and, more specifically, to examine how robot characteristics influence the …
persuasive agents and, more specifically, to examine how robot characteristics influence the …
Trust and social engineering in human robot interaction: Will a robot make you disclose sensitive information, conform to its recommendations or gamble?
Robots such as information security and overtrust in them are gaining increasing relevance.
This research aims at giving an insight into how trust toward robots could be exploited for the …
This research aims at giving an insight into how trust toward robots could be exploited for the …
Human-or object-like? Cognitive anthropomorphism of humanoid robots
Across three experiments (N= 302), we explored whether people cognitively elaborate
humanoid robots as human-or object-like. In doing so, we relied on the inversion paradigm …
humanoid robots as human-or object-like. In doing so, we relied on the inversion paradigm …
Human-like movements of industrial robots positively impact observer perception
D Hostettler, S Mayer, C Hildebrand - International Journal of Social …, 2023 - Springer
The number of industrial robots and collaborative robots on manufacturing shopfloors has
been rapidly increasing over the past decades. However, research on industrial robot …
been rapidly increasing over the past decades. However, research on industrial robot …