Customer satisfaction is a continuous process that management must engage in. This study
analysed customer satisfaction using 7Ps marketing mix elements to retail bank customers …

Purpose This paper aims to examine the nature of the relationship between internal
marketing (IM) and customer orientation, with the mediating role of job satisfaction and …

The current study has tried to explore the types of services provided by Pakistan. A total of
1,089 bank customers affiliated with eight major banks across four major cities were …

Definitely, the world is becoming chaotic and affects all aspects of life. One of these is
customers who become more severe in their needs, expectations, desires, and preferences …

This study examined customer satisfaction and organizational performance of the banking
subsector in South-East, Nigeria. The general objective of this study was to evaluate the …

The purpose/objective of this paper is how to determine satisfaction level of customers
towards financial services of Banks. This paper analyzes the basic factors/variables which …

This study explores the performance of Ethiopian seed systems from a customer's
perspective. The study builds on the view that seed supply systems perform marketing …

As the internet and information technology become popular, e-commerce is moving at an
unprecedented pace. Thus, the general adoption of internet facilities has made e-commerce …

In recent times, since the cost of retaining an existing customer has been confirmed to
exceed that of acquiring new ones, the emphasis has been on retaining existing customers …

This research aims to knowing the influence of Attraction and Customer Satisfaction with
KPR Service Quality at Bank BTN of Banda Aceh. In this research the data used are primary …