The digital transformation is of increasing relevance for insurance companies' business
models. It leads to opportunities as well as challenges, especially for IT departments as core …

According to the United Nations (UN), although cities occupy only 3% of Earth's surface, they
host more than half of the global population, are responsible for 70% of energy …

Customer satisfaction management is increasing in importance within the insurance
industry. In particular, to define a customer-oriented strategy, installing digital applications …

This project report presents the rationale and the first results as regards the ongoing
learning process of the PROMETEUS (PROMotion of EmobiliTy in EU regionS) project, co …

The introduction of connected and autonomous vehicles (CAVs) to the road transport
ecosystem will change the manner of collisions. CAVs are expected to optimize the safety of …

Abstract Connected and Automated vehicles (CAVs) are transforming road-transport. Within
this transformation, motor vehicle insurers are one of the key involved stakeholders. This …

Digital disruption came with major changes and transitions, especially in service industry.
Online purchases and transactions, customer service through digital platforms and new …

The article analyzes consumer dispositions (preferences) in the Russian insurance market.
Their influence on the digitalization of insurance activities has been revealed. The consumer …

В статье анализируются потребительские диспозиции (предпочтения) на российском
страховом рынке. Выявлено их влияние на цифровизацию страховой деятельности …

The commercial adoption of Autonomous Vehicles (AVs) and the positive impact they are
expected to have on traffic safety depends on appropriate insurance products due to the …