Employee work status, mental health, substance use, and career turnover intentions: An examination of restaurant employees during COVID-19

D Bufquin, JY Park, RM Back… - International Journal of …, 2021 - Elsevier
The COVID-19 pandemic has negatively impacted the restaurant industry and employees in
the worst possible way. This empirical study aims to examine the relationships between …

Is it the best for barista robots to serve like humans? A multidimensional anthropomorphism perspective

T Kim, OKD Lee, J Kang - International Journal of Hospitality Management, 2023 - Elsevier
The COVID-19 pandemic has accelerated the use of contactless service robots in hospitality
industries. However, the key drivers of consumer behaviors against service robots have …

Reconceptualizing customer perceived value in hotel management in turbulent times: A case study of isfahan metropolis five-star hotels during the COVID-19 …

A Ghorbani, H Mousazadeh, F Akbarzadeh Almani… - Sustainability, 2023 - mdpi.com
The COVID-19 pandemic has significantly impacted the tourism and hospitality industry. This
study aims to reconceptualize the concept of customer perceived value (CPV) in Isfahan's …

“Excuse me, could you please put on your mask?”: An investigation into the influence of face covering regulations on restaurant customer attitudes and behaviors

JA Levitt - Journal of Foodservice Business Research, 2023 - Taylor & Francis
During the COVID-19 pandemic many individuals have been hesitant to wear facemasks.
This represents a safety issue for both customers and workers in the foodservice industry …

Multi‐item unidimensional measurement scale construct: Perceived hygiene development (pHd)

A Iskender, ES Turk, D Cardenas - Family and Consumer …, 2023 - Wiley Online Library
The recent COVID‐19 pandemic experience intensified the significance of hygiene in the
service industry. It is crucial to measure how service practice adaptations and technology …

Analysis of preference for COVID-19 measures at hotels: a choice experiment in Japan

K Chen, M Nakano - Applied Economics, 2024 - Taylor & Francis
This study examines the preference for COVID-19 measures in hotels during the pandemic.
In November 2022, we conducted a choice experiment in Japan. The results of a conditional …

[PDF][PDF] Do tourists feel fear of travelling during the Post Covid-19? analysis of cautious travel, SOP and Coping problem mechanisms in Malaysia

MH Yushairi, WN Rahmat, IF Isa… - Int. J. Acad. Res. Bus …, 2022 - kwpublications.com
Understanding people's travel fear of the pandemic is essential to helping the tourism
business recover after the outbreak. Although a pandemic may cause psychological distress …

Covid-19 Recovery Strategy for Tourism and Hospitality Industry in Egypt: Delphi Technique

M Ahmed, EH Ali, MYK Abdou - International Academic Journal …, 2021 - journals.ekb.eg
Travelling is considered the main request for tourism and hospitality activities, for that any
factor or behaviour which delays travelling will affect directly on tourism and hospitality …

The Impact of COVID-19 Pandemic Fatigue and Social Media Influencers on Consumer-Brand Identification and Purchase Intentions

C Olgun - 2023 - search.proquest.com
The beginning of the year 2020 brought an unprecedented global health crisis in modern
history. The hospitality and tourism industry were severely impacted across the globe as …

Covıd-19 sürecinde restoranda tüketim davranışı üzerine bir araştırma

ENUR KABİL - 2023 - acikerisim.subu.edu.tr
COVID-19 SÜRECİNDE RESTORANDA TÜKETİM DAVRANIŞI ÜZERİNE BİR ARAŞTIRMA
ÖZET COVID-19 pandemisi birey sağlığı başta olmak üzere, sosyal hayatı ve ekonomiyi …