Although workplace incivility has received increasing attention in organizational research
over the past two decades, there have been recurring questions about its construct validity …

Incivility refers to rude, condescending, and ostracizing acts that violate workplace norms of
respect, but otherwise appear mundane. Organizations sometimes dismiss these routine …

Using job characteristics theory as a framework, we calculated meta‐analytic effect sizes
between meaningful work and various outcomes and tested a mediated model of …

The COVID-19 pandemic, as a stressful event, has posed unprecedented challenges for
employees worldwide. This research investigated whether and when an employee's …

This study examines the relationship between leadership style (servant and transformational
leadership), motivating language and work engagement. A sample of 391 lower and mid …

Despite the growing number of meta-analyses published on the subject of workplace
mistreatment and the expectation that women and racial minorities are mistreated more …

This research examines the effects of customer incivility and manager procedural and
emotional support on employee psychological well-being (PWB) and work quality-of-life …

This study extends the growing body of research on customer incivility by examining its
impact on employees' in-role and extra-role service performance in the hospitality industry …

Purpose There have been strides in workplace incivility (WI), but in what direction, angles
and theoretical streams are they taking place? In light of it, the purpose of this review is to …

Despite previous studies that examined factors that would help service employees cope with
customer incivility, the role of employee-initiated job strategies has rarely been explored in …