Amazon Z to A: Speculative Design to Understand the Future of Labor-Intensive Workplaces

EJ Cheon, V Khovanskaya - Proceedings of the 2024 ACM Designing …, 2024 - dl.acm.org
Understanding warehouse work is critical to “future of work''scholarship as warehouses are
vital indicators for anticipating how work could be structured, controlled, and experienced in …

Not Just A Dot on The Map: Food Delivery Workers as Infrastructure

R Shaikh, A Singh, B Brown, A Lampinen - Proceedings of the CHI …, 2024 - dl.acm.org
Food delivery platforms are location-based services that rely on minimal, quantifiable data
points, such as GPS location, to represent and manage labor. Drawing upon an …

Fleeting Alliances and Frugal Collaboration in Piecework: A Video-Analysis of Food Delivery Work in India

R Shaikh, M McGregor, B Brown… - … Cooperative Work (CSCW), 2024 - Springer
Food delivery platforms are designed to match on-demand workers with jobs and then
manage, monitor, and assess their performance. These platforms provide workers with a …

On Algorithmic Time and Daily Contingencies in the Lived Work of Food Delivery Service

L Xiao, R Fitzgerald, T Sandel, Y Kim… - Computer Supported …, 2024 - Springer
This study takes a praxiological perspective (drawing on ethnomethodology, conversation
analysis and membership categorization analysis) to examine the working practices of food …