Purpose: This study aimed at understanding the experiences of customers who have used
online food delivery services in Chandigarh, India. Theoretical framework: With food delivery …

This study aims to investigate how consumer's use of online food delivery (OFD) services is
driven by its self-protective nature. Drawing on protection motivation theory, the unified …

The global pandemic caused by COVID-19 forced many countries worldwide to establish
severe restrictions on mobility and access to numerous services. Mexico was no exception …

This article examines the health and safety challenges of food delivery couriers in Southeast
Asia within the gig economy, focusing on the roles of third-party platforms, like GrabFood …

Purpose Many researchers have recently examined the Online Food Delivery (OFD)
platforms since these platforms have revolutionized the restaurant industry. However, the …

Food businesses benefit from an online food ordering and delivery framework. The purpose
of this study is to identify the factors that influence overall consumer satisfaction with online …

The research aims to conceptualize and examine the antecedents and consequences of
brand innovation in online food delivery services. The conceptual framework of the study …

Online food deliveries are third-party tools that facilitate for online purchase and delivery,
present an alternate way of ordering that looks to be gaining traction. This study will examine …

Abstract Online Food Delivery Apps (OFD) as an emerging online-to-offline mobile
technology, have been widely adopted by catering businesses and customers. OFD have …

The food delivery service that has gained popularity over the last few years should preserve
its competitiveness by developing customer satisfaction and loyalty through customer value …