As Guest Editors for the special issue of Electronic Commerce Research on “Online Grocery Shopping–Current and Future Challenges and Opportunities”, we are delighted to …
The surge in online grocery shopping amid the COVID-19 pandemic has significantly altered the balance between offline and online purchases, influencing consumer attitudes toward …
E Kim, CC Lee, J An - Electronic Commerce Research, 2024 - Springer
We investigate the effect of online grocery shopping (OGS) business operators' responses to negative online customer reviews (NOCRs) on prospective shoppers' attitudes toward OGS …