Purpose The purpose of this paper is to present a detailed and critical look at the evolution
of online survey research since Evans and Mathur's (2005) article on the value of online …

Social media has revolutionized health information-seeking behavior with crowd-based
medical advice. Decreased vaccination uptake and subsequent disease outbreaks have …

Low user participation in online questions-and-answers (Q&A) communities to contribute
knowledge is a serious threat to the sustainability of online forums. This subject is rarely …

Despite the rapid growth of social media and the enthusiasm surrounding social media
advertising (SMA), scant theoretical and empirical knowledge exists on the cross-border …

Online privacy concern has become a critical ethical and managerial issue for online
retailing. However, we know limited information about what marketing practices may …

Low user participation and less knowledge contribution seriously threaten the sustainability
of online question and answers communities. Although researchers studied the different …

Purpose The purpose of this study is to investigate the structural relationships between a
sense of virtual community (SOVC), community satisfaction, community involvement …

The health crisis has highlighted online communities' interest and effectiveness in
connecting isolated people in response to urgent problems or to recreate social links …

Social networking sites (SNSs) are increasingly used for brand marketing via help-request
campaigns that rely on influential users in networks. While help-request campaigns …

Purpose Privacy is a sensitive issue in business because it involves how a platform uses
consumer personal data. In terms of consumer rights, personal information needs to be …