AI is widely thought to be poised to transform business, yet current perceptions of the scope
of this transformation may be myopic. Recent progress in natural language processing …

Purpose Although leveraging social media to access healthcare information is nothing new,
a boom in short video apps offers new potential for disseminating health-related information …

Chronic diseases (such as diabetes, asthma, heart disease, lung disease, cancer,
depression, stroke, hypertension, and Alzheimer's) are responsible for seven out of ten …

This study investigates customer satisfaction through aspect-level sentiment analysis and
visual analytics. We collected and examined the flight reviews on TripAdvisor from January …

B2B livestreaming has become increasingly popular, but few studies have investigated the
role of streamers in these B2B livestreaming events. In contrast to the existing studies that …

The healthcare industry has been slow to adopt new technologies and practices. However,
digital and data-enabled innovations diffuse the market, and the COVID-19 pandemic has …

Purpose Social media greatly enhances public access to health information and thus attracts
older adults who tend to attach more importance to their health. This study aims to identify …

Given the widespread demand for digital health services, a systematic study on the quality of
digital health services is essential. Based on the current situation of tertiary hospitals in …

ABSTRACT Dark Net Marketplaces (DNMs), online selling platforms on the dark web,
constitute a major component of the underground economy. Due to the anonymity and …

The use of data analytics, particularly Artificial Intelligence (AI), has significantly transformed
decision-making in healthcare. However, academic scholarship has expressed concerns …