Consumer engagement in social media brand communities: A literature review

ZR Santos, CMK Cheung, PS Coelho, P Rita - International Journal of …, 2022 - Elsevier
With the prevalence of social media, a great deal of research has examined consumer
engagement in social media brand communities. However, we lack a holistic understanding …

Social media influencers and consumer engagement: A review and future research agenda

B Pradhan, K Kishore, N Gokhale - International Journal of …, 2023 - Wiley Online Library
The rise of social media influencers (SMIs) in the recent decade garnered wide interest from
academicians and marketers. Academicians try to understand the effect of influencers on …

How social capital builds online brand advocacy in luxury social media brand communities

A Wong - Journal of Retailing and Consumer Services, 2023 - Elsevier
The growth in luxury consumption has fuelled interest in understanding consumer
perceptions of luxury brands, particularly with the escalation of social media usage. This …

Driving consumer–brand engagement and co-creation by brand interactivity

ML Cheung, GD Pires, PJ Rosenberger… - Marketing Intelligence …, 2020 - emerald.com
Driving consumer–brand engagement and co-creation by brand interactivity | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

The role of social media to generate social proof as engaged society for stockpiling behaviour of customers during Covid-19 pandemic

M Naeem - Qualitative Market Research: An International Journal, 2021 - emerald.com
Purpose The use of social media and information exchange increased during Covid-19
pandemic because people are isolated and working from home. The use of social media …

The role of social media elements in driving co-creation and engagement

ML Cheung, G Pires, PJ Rosenberger III… - Asia Pacific Journal of …, 2021 - emerald.com
Purpose The purpose of this paper is to develop and empirically test a research model
examining the impact of five social media marketing (SMM) elements–entertainment …

A meta-analysis of antecedents and consequences of eWOM credibility: Investigation of moderating role of culture and platform type

D Verma, PP Dewani, A Behl, V Pereira… - Journal of Business …, 2023 - Elsevier
This paper investigates the antecedents and consequences of electronic word of mouth
(eWOM) credibility using a meta-analysis technique. The extant literature provides …

Factors increasing consumer engagement of branded content in Instagram

E Cuevas-Molano, L Matosas-López… - IEEE …, 2021 - ieeexplore.ieee.org
Companies use social media to foster ongoing relationships with customers. One specific
way companies do this is by fostering brand communities through fan pages on social …

Integrating community and e-commerce to build a trusted online second-hand platform: Based on the perspective of social capital

N Luo, Y Wang, M Zhang, T Niu, J Tu - Technological Forecasting and …, 2020 - Elsevier
Abstract Taking Xianyu (Taobao second-hand platform) for an example, this study proposes
a framework to identify the integrative effect of community and e-commerce on building the …

Examining social media live stream's influence on the consumer decision-making: A thematic analysis

KA Fletcher, A Gbadamosi - Electronic Commerce Research, 2022 - Springer
Social media live streaming, in the form of live video and user stories, is widely used by
influencers, organisations and individuals to connect with their audiences. Its popularity is …