Previous research has yet to fully explore the mechanisms through which digital platforms
shape the performance of tourism small and medium enterpirses (SMEs). This study, guided …

The evidence on the effect that sharing economy accommodation platforms have on the
performance of hotels is not univocal, and a general picture about the circumstances under …

The Maldives has long been perceived as an exclusive and expensive travel destination.
However, the political changes have introduced another accommodation option, the guest …

Several studies on social media from a users' perspective have been conducted. However,
less attention has been paid to the effect of social media on organization performance …

Purpose The purpose of this study is to deepen understanding of the effects of using social
media technologies to acquire technological knowledge and organizational learning …

The emergence and rise of social media have affected how companies address consumers,
taking particular relevance in some sectors, such as hospitality. Despite this importance in …

Social media has become an indispensable marketing tool for tourism and hospitality,
emerging as critical platforms for interaction and communication between brands and …

Recognizing the pivotal role of information and communication technologies (ICTs) in
generating economic benefits within the tourism and hospitality industry, this research aimed …

Social Media has transformed people's lives and behaviour. Over the past decade it has
also transformed the Tourism Industry. Despite this triumph, insufficient research has been …

Purpose This study aims to examine the antecedents and consequences of strategic online-
reputation management among tourism firms. It is proposed that customer relationship …