Unfolding the popularity of video conferencing apps–A privacy calculus perspective
Video conferencing (VC) applications (apps) have surged in popularity as an alternative to
face-to-face communications. Although VC apps offer myriad benefits, it has caught much …
face-to-face communications. Although VC apps offer myriad benefits, it has caught much …
An exploratory study of the use of drones for assisting firefighters during emergency situations
MNH Khan, C Neustaedter - Proceedings of the 2019 CHI conference on …, 2019 - dl.acm.org
In the near future, emergency services within Canada will be supporting new technologies
for 9-1-1 call centres and firefighters to learn about an emergency situation. One such …
for 9-1-1 call centres and firefighters to learn about an emergency situation. One such …
[HTML][HTML] Video livestreaming from medical emergency callers' smartphones to emergency medical dispatch centres: a scoping review of current uses, opportunities …
Background Timely dispatch of appropriate emergency medical services (EMS) resources to
the scene of medical incidents, and/or provision of treatment at the scene by bystanders and …
the scene of medical incidents, and/or provision of treatment at the scene by bystanders and …
Remotely Shaping the View in Surgical Telementoring
Distributed collaboration on physical tasks is a social process that involves all actors
iteratively proposing, assessing and modifying the view of a shared workspace. In this …
iteratively proposing, assessing and modifying the view of a shared workspace. In this …
Head-worn displays for emergency medical services staff: properties of prehospital work, use cases, and design considerations
Head-worn displays (HWDs) offer their users high mobility, hands-free operation, and “see-
what-I-see” features. In the prehospital environment, emergency medical services (EMS) …
what-I-see” features. In the prehospital environment, emergency medical services (EMS) …
Multimedia-Enabled 911: Exploring 911 Callers' Experience of Call Taker Controlled Video Calling in Simulated Emergencies
Emergency response to large-scale disasters is often supported with multimedia from social
media. However, while these features are common in everyday video calls, the complex …
media. However, while these features are common in everyday video calls, the complex …
Coordination mechanisms for self-organized work in an emergency communication center
Z Zhang, A Sarcevic - Proceedings of the ACM on Human-Computer …, 2018 - dl.acm.org
We describe an observational study of work coordination in an emergency communication
center, where a collocated team of communication specialists engages in complex activities …
center, where a collocated team of communication specialists engages in complex activities …
Caller needs and reactions to 9-1-1 video calling for emergencies
S Singhal, C Neustaedter - … of the 2018 Designing Interactive Systems …, 2018 - dl.acm.org
Emergency services in North America have relied on the use of audio calls to the phone
number, 9-1-1, since the late 1960s. In the coming years, 9-1-1 services will move to …
number, 9-1-1, since the late 1960s. In the coming years, 9-1-1 services will move to …
RescueCASTR: Exploring Photos and Live Streaming to Support Contextual Awareness in the Wilderness Search and Rescue Command Post
Wilderness search and rescue (WSAR) is a command-and-control activity where a
Command team manages field teams scattered across a large area looking for a lost person …
Command team manages field teams scattered across a large area looking for a lost person …
The design and evaluation of emergency call taking user interfaces for next generation 9-1-1
In the coming years, emergency calling services in North America will begin to incorporate
new modalities for reporting emergencies, including video-based calling and picture …
new modalities for reporting emergencies, including video-based calling and picture …