This study was conducted to discover the factors affecting customer service quality
satisfaction for Vietcombank in Ho Chi Minh City. Quantitative research method has been …

In the emerging field of academic research on social entrepreneurship, studies linking social
entrepreneurship to sustainability is gaining interest due to the importance of connecting …

This article aims to provide solutions for sustainable development of Vietnam's tourism today
under the impact of digital transformation. This is a topic that many people are interested in …

This study analyzes social capital as a mediator/moderator of social value creation in social
entrepreneurship (SE); thus, we adopted a mixed methods review that was performed in two …

The topic of customer service culture has a very important position and role in the
development of every business. In today's social trend, the most important resource of an …

Although there is no consensus on the definition of “social enterprises (SEs),” various
scholars have agreed that SEs are “sustainable ventures that combine business principles …

A growing number of studies have investigated organisational-level and sectorial-level
determinants of corporate sustainability practice (hereinafter referred to as CSP) such as …

Objective: Understanding the role of social entrepreneurship in supporting Sustainable
Development Goals (SDGs) while addressing complex social issues and promoting …

This paper studies the mediating role of self-efficacy belief in explaining the effect of
entrepreneurial education on opportunitydriven entrepreneurship. The influence of …

Objective: Social entrepreneurship has emerged as a powerful driver for positive change in
an era characterised by tremendous global challenges. The research highlights the need of …