“Building back better”: the impact of the COVID-19 pandemic on the resilience of the hospitality and tourism industries

N Colmekcioglu, D Dineva, X Lu - International Journal of …, 2022 - emerald.com
Purpose The purpose of this paper is to provide a critical synthesis of research conducted
within the hospitality and tourism industries in response to the impact of the COVID-19 …

Formation of hotel employees' service innovation performance: Mechanism of thriving at work and change-oriented organizational citizenship behavior

CM Wu, TJ Chen, YC Wang - Journal of Hospitality and Tourism …, 2023 - Elsevier
Building upon self-determination theory and social exchange theory, this study proposes a
research framework and examines the formation of service innovation performance. Data …

Meta-analysis on application of Protection Motivation Theory in preventive behaviors against COVID-19

S Hedayati, H Damghanian, M Farhadinejad… - International Journal of …, 2023 - Elsevier
The present study aims to conduct a systematic review and meta-analysis on quantitative
conclusion and appraisal of findings from Protection Motivation Theory to predict protective …

[HTML][HTML] The effect of threat and fear of COVID-19 on booking intentions of full board hotels: The roles of perceived coping efficacy and present-hedonism orientation

V Apaolaza, MR Paredes, P Hartmann… - International Journal of …, 2022 - Elsevier
This study proposes a novel theoretical model on the negative effect of the perceived
cognitive threat and fear of COVID-19 on full board hotel booking intentions, which includes …

What makes customers “click”? An analysis of hotel list content using deep learning

X Xu, Y Luo - International Journal of Hospitality Management, 2023 - Elsevier
Understanding what motivates customers to click through a hotel on the search results page
for more details under the influence of COVID-19 is important since it is a prerequisite step …

Consumers' lodging intentions during a pandemic: empirical insights for crisis management practices based on protection motivation theory and expectancy theory

A Fan, SF Kline, Y Liu, K Byrd - International Journal of Contemporary …, 2022 - emerald.com
Purpose Drawing on protection motivation theory (PMT) and expectancy theory, this study
aims to investigate consumers' lodging consumption intentions during a pandemic crisis …

COVID-19-induced negative emotions and the impacts on personal values and travel behaviors: A threat appraisal perspective

AQ Wu, VMC Lau - Journal of Hospitality and Tourism Management, 2022 - Elsevier
Abstract Based on the Protection Motivation Theory (PMT), this paper aims to examine the
role of negative emotions and their impacts on personal value orientations and protective …

An investigation of technology-dependent shopping in the pandemic era: Integrating response efficacy and identity expressiveness into theory of planned behaviour

X Wang, YD Wong, T Chen, KF Yuen - Journal of Business Research, 2022 - Elsevier
The COVID-19 pandemic has led to a rapid surge of digitalisation in shopping activities.
Although the rising phenomenon of technology-dependent shopping is sensational, the …

Consumers' dining behaviors during the COVID-19 pandemic: An Application of the Protection Motivation Theory and the Safety Signal Framework

H Wen, B Liu-Lastres - Journal of Hospitality and Tourism Management, 2022 - Elsevier
With the long-lasting impacts of the COVID-19 pandemic, it is critically important that
restaurateurs understand predictors of consumers' dining behaviors to better foster …

Effectiveness of corporate social marketing on prosocial behavior and hotel loyalty in a time of pandemic

S Boo, M Kim, TJ Kim - International Journal of Hospitality Management, 2024 - Elsevier
Marketing hotels during a global health crisis is challenging and requires special attention to
social responsibility. Given these demands, this study seeks to assess the influence of …