Old dogs learning new tricks? The effect of age and generation on shopping behaviour

H Marjanen, AM Kohijoki, K Saastamoinen… - … Review of Retail …, 2019 - Taylor & Francis
Previous research has shown that both age and generational cohort membership affect
shopping orientation and store choice criteria, although the results are mixed. This study …

[PDF][PDF] The millennials: insights to brand behavior for brand management strategies

B Olga - 2018 WEI, 2018 - westeastinstitute.com
Millennial generation has surpassed generation X and Baby Boomers in terms of population
(market) size and standout to be the largest market segment. This demographic change will …

Consumer service quality assessments and future revenues in small businesses: A case study

JW von Freymann, B Cuffe - Services Marketing Quarterly, 2010 - Taylor & Francis
This study is based on shopper assessments of grocery store services. It suggests that there
is a direct relationship between consumers' attitudes regarding a store's service quality and …

Millennials revisit intention based-perceived value in the hospitality industry: The mediating effect of satisfaction

M Hossny - Journal of Association of Arab Universities for …, 2021 - jaauth.journals.ekb.eg
Recently, hotels have given significant attention to the millennials' generation, as they have
become a niche market in the digital market era, and brought unique perspectives and …

TÜKETİCİLERİN PERAKENDECİ MAĞAZALARDA MÜŞTERİ OLMA DAVRANIŞINA İLİŞKİN KAVRAMSAL BİR MODEL ÖNERİSİ

U Akturan - Öneri dergisi, 2007 - dergipark.org.tr
Günümüzde perakendeciler ulusal şuurların dışına çıkan güçlü bir rekabet ortamında
faaliyetlerini yürütmektedir. Bu bağlamda gerek bu pazar ortamında var olmak gerekse de …

[图书][B] Bridging the knowledge gap between the Baby Boomers and the multigenerations

M Rivers - 2012 - search.proquest.com
In 2008, researchers were determining that the federal government would lose over half of
their workforce, because Baby Boomers were reaching their retirement age. With Baby …

Do Generations Matter in Customer Defection?

PV Ngobo, D Devallet-Ezanno - Recherche et Applications …, 2010 - journals.sagepub.com
In this paper, we identify the intergenerational effects in customer defection. We develop a
mixed (fixed and random) effects discrete-time survival approach to the age-period …

[图书][B] Understanding generational work values to create effective multi-generational work teams

DH Retzloff - 2010 - search.proquest.com
Work values vary widely among generations, and the lack of a full understanding of
generational work values could inhibit the productive function of work teams, which would …

L'infidélité est-elle une question de génération?

PV Ngobo, D Devallet-Ezanno - Recherche et Applications …, 2010 - journals.sagepub.com
Cet article étudie la présence des effets de génération dans le risque de défection des
clients. Nous proposons d'identifier les effets de génération à travers un modèle de survie à …

[PDF][PDF] Relationship between millennials and brand loyalty: mediating brand loyalty factors

S Dhameeth, Y Ochi - Journal of Business Theory and Practice, 2017 - academia.edu
The purpose of this study is to identify factors (brand elements) that mediate between
Millennials and brand loyalty, and to test a theoretical model that includes these mediating …