A systematic literature review on intelligent automation: Aligning concepts from theory, practice, and future perspectives

KKH Ng, CH Chen, CKM Lee, JR Jiao… - Advanced Engineering …, 2021 - Elsevier
With the recent developments in robotic process automation (RPA) and artificial intelligence
(AI), academics and industrial practitioners are now pursuing robust and adaptive decision …

Robotic process automation: a literature-based research agenda

R Plattfaut, V Borghoff - Journal of Information Systems, 2022 - publications.aaahq.org
ABSTRACT Robotic Process Automation (RPA) is a relatively new approach to automate
business processes in organizations. Practitioners have adopted it extensively, notably …

Robotic process automation

P Hofmann, C Samp, N Urbach - Electronic markets, 2020 - Springer
Within digital transformation, which is continuously progressing, robotic process automation
(RPA) is drawing much corporate attention. While RPA is a popular topic in the corporate …

Building a complementary agenda for business process management and digital innovation

J Mendling, BT Pentland, J Recker - European journal of …, 2020 - Taylor & Francis
The world is blazing with change and digital innovation is fuelling the fire. Process
management can help channel the heat into useful work. Unfortunately, research on digital …

AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry

K Blöcher, R Alt - Electronic Markets, 2021 - Springer
The restaurant technology market is rapidly evolving and is transforming the restaurant
business as a significant sector of tourism and hospitality. Enabled by artificial intelligence …

Automated planning for business process management

A Marrella - Journal on data semantics, 2019 - Springer
Abstract Business Process Management (BPM) is a central element of today's organizations.
Over the years, its main focus has been the support of business processes (BPs) in highly …

Impacts of big data analytics adoption on firm sustainability performance

S Chatterjee, R Chaudhuri, D Vrontis… - Qualitative Research in …, 2022 - emerald.com
Impacts of big data analytics adoption on firm sustainability performance | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

Big data and risk management in business processes: implications for corporate real estate

E Battisti, SMR Shams, G Sakka… - Business Process …, 2020 - emerald.com
Purpose The purpose of this paper is to improve understanding of the integration between
big data (BD) and risk management (RM) in business processes (BPs), with special …

A non-linear business process management maturity framework to apprehend future challenges

M Froger, F Benaben, S Truptil… - International Journal of …, 2019 - Elsevier
In a context where enterprises and organizations aim to optimise their behaviour, obtain
certifications and labels, and benefit from the smart use of information systems and …

Blockchain: distributed event-based processing in a data-centric world

R Hull - Proceedings of the 11th acm international conference …, 2017 - dl.acm.org
Usage of Blockchain is expanding from the initial focus on crypto-currencies towards
applications to support a broad range of collaborative activies amongst businesses …