Holding on to your memories: Factors influencing social media hoarding behaviour

N Vinoi, A Shankar, A Khalil, A Mehrotra… - Journal of Retailing and …, 2024 - Elsevier
Abstract Utilising the Dual Factor theory, this study aims to investigate the factors that enable
and inhibit social media hoarding behaviour. Furthermore, we looked into the impact of …

Diet or lifestyle: Consumer purchase behavior of vegan retailing. A qualitative assessment

MD Habib, A Alghamdi, V Sharma, A Mehrotra… - Journal of Retailing and …, 2024 - Elsevier
The noticeable shift towards veganism signifies a fundamental change in how people view
what they consume. Veganism has been growing and receiving increasing scientific …

Adoption, satisfaction, trust, and commitment of over-the-top platforms: An integrated approach

AA Soren, S Chakraborty - Journal of Retailing and Consumer Services, 2024 - Elsevier
This study attempts to understand the factors affecting usage intention, actual use,
satisfaction, perceived trust, and commitment to over-the-top (OTT) platforms. A research …

With enterprise metaverse comes great possibilities! Understanding metaverse usage intention from an employee perspective

A Kumar, A Shankar, R Agarwal, V Agarwal… - Journal of Retailing and …, 2024 - Elsevier
The present research examines the enterprise metaverse adoption intention behaviour
using the Diffusion of Innovation theory (DOI) theory. The findings of this research reveal that …

Capturing OTT users in an emerging market: Insights on quality of OTT service and behavioral intentions through extended technology acceptance model

Y Kim, B Oyunbold, T Roh - Journal of Retailing and Consumer Services, 2024 - Elsevier
The objective of this study is to explore the determinants influencing the intention to use over–
the–top (OTT) services among Mongolian users. The research uniquely extends the …

Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context

K Rohit, A Shankar, G Katiyar, A Mehrotra… - Journal of Retailing and …, 2024 - Elsevier
The significant advancements in virtual assistant (VA) technology have fundamentally
transformed customer interactions in online retail. Using the underpinnings of Media …

Disentangling composite influences of social connectivity and system interactivity on continuance intention in mobile short video applications: The pivotal moderation …

H Pang, Y Ruan - Journal of Retailing and Consumer Services, 2024 - Elsevier
The expeditious proliferation of wireless network technology has caused the widespread
integration of mobile short video apps into our daily routines, offering unprecedented …

[HTML][HTML] Domino effect of parasocial interaction: Of vicarious expression, electronic word-of-mouth, and bandwagon effect in online shopping

ZM Nadroo, WM Lim, MA Naqshbandi - Journal of Retailing and Consumer …, 2024 - Elsevier
In an age where online shopping permeates daily life, the cascading influences originating
from parasocial interactions play a pivotal role in steering consumers' purchase decisions …

Current Dynamics and Future Growth of Online Travel Agencies

Q Zhou, A Shankar, A Dixit, M Bhatia… - Journal of Global …, 2024 - igi-global.com
Although the literature on online travel agencies is growing, it is fragmented and incoherent.
Hence, this review aims to synthesize the online travel agencies and suggest directions for …

Nitty-gritties of customer experience in metaverse retailing

A Mehrotra, R Agarwal, A Khalil, EA Alzeiby… - Journal of Retailing and …, 2024 - Elsevier
Metaverse has revolutionized the retail landscape and related customer experience. Yet,
research in this area remains limited. This study unveils metaverse retailing aspects and …