Employee green behavior contributes to achieving sustainability goals of hospitality
organizations. Accordingly, there is a need to investigate how sustainable practices, such as …

Abstract Aim This study examines Pakistan nurses' emotional labour and stress in health
care emergencies, specifically their emotional exhaustion and availability of support of …

Due to the salience of organizational citizenship behavior for the environment (OCBE) in
implementing the organizational sustainability strategy, our study aims to examine …

Customer incivility is common in service-oriented organizations, possibly having a
detrimental effect on the jobs of employees who experience it. Based on the affective events …

Purpose The purpose of current study was to investigate the impact of supervisor support on
Knowledge Sharing Behavior through psychological well-being, psychological ownership …

The economic recession in the service sector during the COVID-19 pandemic has
jeopardized service employees' job security. While the daily fluctuations of perceived job …

Frontline employees' empathy is critical in recovering the service with angry customers: it
mitigates the likelihood of adverse behaviors and increases service recovery satisfaction …

The COVID-19 pandemic has exposed the vulnerability of frontline employee (FLEs) to
infections and other hazards and highlighted the importance of workplace safety practices …

Picking up nuances of facial expression is a crucial part of frontline employee–guest
interaction, yet little is known about its neurocognitive mechanism. We use a neuroimaging …

While workplace mental health has attracted attention in many countries, work motivation
remains under-researched. Research identified that work motivation is associated with many …