Does social capital arise from enterprise or public social media use? A model of social media antecedents and consequences
Research on the antecedents of SM and its consequences for organizations is silent on the
distinctions between Enterprise SM (ESM) and Public SM (PSM) applications, as also is …
distinctions between Enterprise SM (ESM) and Public SM (PSM) applications, as also is …
Establishing enterprise information management platform using cloud storage technology under e-commerce environment
L Wang - Soft Computing, 2024 - Springer
In today's business world, it is becoming increasingly important to have a strong enterprise
information management (EIM) platform. This platform brings together data, insights, and …
information management (EIM) platform. This platform brings together data, insights, and …
AI technologies for delivering government services to citizens: benefits and challenges
I Mohamad, L Hughes, YK Dwivedi… - Conference on e-Business …, 2022 - Springer
This research presents a comprehensive understanding of AI in the public sector based on a
review of 78 studies. The literature review indicates that an AI-analytical model and AI-based …
review of 78 studies. The literature review indicates that an AI-analytical model and AI-based …
Disruptive change within financial technology: A methodological analysis of digital transformation challenges
L Hughes, JJM Seddon… - Journal of Information …, 2023 - journals.sagepub.com
The digital transformation of the FinTech industry has revealed a plethora of significant
challenges for industry decision makers and wider stakeholder groups as organisations …
challenges for industry decision makers and wider stakeholder groups as organisations …
Building customer trust, loyalty, and satisfaction: The power of social media in e-commerce environments
Businesses heavily depend on social media to engage with customers, utilizing various
platforms for interaction, feedback, and promoting products. The influence of social media on …
platforms for interaction, feedback, and promoting products. The influence of social media on …
[HTML][HTML] Reputational assets and social media marketing activeness: Empirical insights from China
AC Johansson, Z Zhu - Electronic Commerce Research and Applications, 2023 - Elsevier
We explore the linkages between social media marketing activeness and reputational
assets on digital platforms with a unique sample of over 8,000 customer-to-customer (C2C) …
assets on digital platforms with a unique sample of over 8,000 customer-to-customer (C2C) …
Framing your concerns right: an analysis of air passengers' complaints during two time periods
Purpose Consumers are increasingly choosing social media over other channels and
mechanisms for grievance redressal. However, not all social media grievances elicit a …
mechanisms for grievance redressal. However, not all social media grievances elicit a …
The politics of language choice: How the Russian-Ukrainian war influences Ukrainians' language use on Twitter
The use of language is innately political and often a vehicle of cultural identity as well as the
basis for nation building. Here, we examine language choice and tweeting activity of …
basis for nation building. Here, we examine language choice and tweeting activity of …
[PDF][PDF] Factors impacting the behavioral intention to use social media for knowledge sharing: Insights from disaster relief practitioners
Y Ali Ahmed, M Mahboob Khurshid - Interdisciplinary Journal of …, 2023 - ijikm.org
ABSTRACT Aim/Purpose The primary purpose of this study is to investigate the factors that
impact the behavioral intention to use social media (SM) for knowledge sharing (KS) in the …
impact the behavioral intention to use social media (SM) for knowledge sharing (KS) in the …