Purpose The purpose of this paper is to examine the use of social media and its impact on
information search, communication with a company, and purchase and re-purchases of …

This chapter offers an introduction to social media scholarship. According to Burgess et
al.(2018),'the world is in the midst of a social media paradigm–a distinctive moment in the …

This study takes a social-technical systems approach to investigate how national and
transnational memory of the Holocaust are intertwined on the social media profiles of a set of …

Web-based extended reality (XR) is an umbrella term for applications such as augmented
reality and virtual reality. However, prior studies have only focused on the technological …

Social media plays a central role in information and knowledge management to support
business-to-business (B2B) buying decisions. To date, research has yet to delineate the …

The world is currently experiencing an unprecedented pandemic crisis. To explore public's
information behaviors in response to the COVID-19 outbreak, this study aims 1) to …

For all the hope and hype hailing the democratizing effect of social media, few studies have
explained public influence as an element of social media engagement. Insight into how and …

Engagement has become the new buzzword for public relations, in both research and
practice. And yet, despite its centrality and import for public relations, the concept still …

How do refugee youth use social media and Information and Communication Technologies
(ICTs)? Is ICT use relevant to refugee health and well-being? We conducted a systematic …

This study adopted a quantitative content analysis to examine how source attributes of
opinion leaders and their message framing influenced user engagement in the public …