Corporate credit ratings provide multiple strategic, financial, and managerial benefits for
decision-makers. Therefore, it is essential to have accurate and up-to-date ratings to …

As the world evolves, human-AI teams (HAT) have become increasingly more capable in
their ability to complete task objectives. Due to this rising importance, it has become …

The study comprehensively reviews artificial intelligence (AI) techniques for addressing
algorithmic bias in job hiring. More businesses are using AI in curriculum vitae (CV) …

Building on the literature on the concept-product gap in new product development, we
examine how FinTech SMEs are developing Artificial Intelligence (AI)-based innovations …

Organizations are keen to adopt new strategies for their success and one of the most
significant determinant is the adoption of emotional intelligence in businesses where …

To achieve the global carbon neutrality goal by 2050, businesses are urged to take the lead
in adopting sustainable practices. Recently, there has been a growing interest among both …

Purpose The aim of this study is to examine the existing literature on service robots in order
to identify prominent themes, assess the present state of service robotics research and …

The demand for customer support call centers has surged across various sectors due to the
pandemic. Yet, the constraints of round-the-clock human services and fluctuating wait times …

Notwithstanding its potential benefits, organizational AI use can lead to unintended
consequences like opaque decision-making processes or biased decisions. Hence, a key …

The research paper discusses the impact of Artificial Intelligence (AI) on organizational and
process-level performance. The study follows a four-step process: analyzing AI …