SocialFi transforms social media: an overview of key technologies, challenges, and opportunities of the future generation of social media

A Imani Rad, S Banaeian Far - Social Network Analysis and Mining, 2023 - Springer
Abstract In Web 2.0-based social networks, users suffer from authorities of service providers
and politicians, such as revoking users, removing content, and selling users' sensitive …

Organizational sensemaking in tough times: The ecology of NGOs' COVID-19 issue discourse communities on social media

Y Li, J Shin, J Sun, HM Kim, Y Qu, A Yang - Computers in human behavior, 2021 - Elsevier
NGOs are important civil actors in societies' emergency and disaster responses, and they
come together on social media to identify prominent issues and coordinate issue responses …

Beyond stakeholder management: Organizational listening for nonprofit stakeholder engagement

JS Fu, KR Cooper, DJ Woo… - Nonprofit and Voluntary …, 2024 - journals.sagepub.com
Organizational listening to solicit, consider, and incorporate information and inputs from
diverse stakeholders is critical for tackling organizational and societal challenges. Yet …

How do nonprofit organizations (NPOs) effectively engage with the public on social media? Examining the effects of interactivity and emotion on Twitter

Y Zhang, C Dong, Y Cheng - Internet Research, 2023 - emerald.com
Purpose This study seeks to understand the communication factors associated with effective
social media for nonprofit organizations (NPOs). Specifically, the study investigated how …

When nonprofit organizations meet information and communication technologies: How organizational culture influences the use of traditional, digital, and sharing …

J Ihm, E Kim - VOLUNTAS: International Journal of Voluntary and …, 2021 - Springer
In contrast to previous studies that emphasized how resources and institutional forces
influence nonprofit organizations (NPOs)'use of information and communications …

How individuals use nonprofit organizations' social media pages: Understanding functions of and networks from individual posts for social change

J Ihm - Public Relations Review, 2022 - Elsevier
Previous research has regarded social media pages of nonprofit organizations (NPOs) as
the organizations' strategic space for public engagement and further collective action …

Digital dialogue in online brand communities: Examining the social network outcomes of brands' dialogue with Facebook users

YRR Chen, X Zhao - Telematics and Informatics, 2021 - Elsevier
How information and communication technologies (ICTs) condition people's social
relationships that further affect their communication processes has been a significant …

Standing out in a networked communication context: Toward a network contingency model of public attention

A Yang, AJ Saffer - New media & society, 2021 - journals.sagepub.com
Social media can offer strategic communicators cost-effective opportunities to reach millions
of individuals. However, in practice it can be difficult to be heard in these crowded digital …

Humanitarian relief and development organizations' stakeholder targeting communication on social media and beyond

CH Lai, JS Fu - VOLUNTAS: International Journal of Voluntary and …, 2021 - Springer
Nonprofit scholars have long considered stakeholder targeting communication (STC), an
important mechanism of organizational accountability to meet stakeholders' diverse interests …

The social network antecedents to consumer engagement: revealing how consumers' conversations influence online engagement behaviors

Y Qu, AJ Saffer, D Riffe - Corporate Communications: An International …, 2022 - emerald.com
Purpose Consumer engagement has become a critical component to many brands'
relationship and promotional efforts. Empirical studies have documented the psychological …