This research aims to discover the effect of e-CRM and Technological Innovation toward
Customer Loyalty mediated by consumer experience variables. The approach in this …

Despite the growing significance of electronic customer relationship management (E-CRM)
and its influence on consumer behaviours, there remains a scarcity of studies investigating …

The aim of this study is to examine the relationship between e-CRM and consumer loyalty in
the Indian private healthcare sector with customer trust (CT), customer value (CV), customer …

Purpose: A restaurant is a business of the physical distribution of food and beverages which
includes intercultural interaction. This research paper aims to examine the influence of …

This study aims to understand how Southeast Asian Millennials become loyal to a flight
booking website, using the results of an online survey and a E-loyalty model, and structural …

People in the post-Covid situation consider this as a challenge for personal, social, and
organisational goals. The pandemic due to Covid-19 has brought in a drastic change in the …

This study aims to understand how Southeast Asian Millennials become loyal to a flight
booking website, using the results of an online survey and a E-loyalty model, and structural …

Effective Electronic Customer Relationship Management (E-CRM), used by many
organizations, including those in the hospitality sector, has emerged as a critical strategy …

CRM adalah proses menjalin hubungan untuk memperoleh, mempertahankan pelanggan
agar mendapat keuntungan. Salah satu contoh komunikasi dalam CRM dapat dilihat dalam …

To survey the new technologies in dentistry and the dentists in Prosthodontic/restorative
programmes in Ireland and India regarding feasibility of On-board of digital aides into …