Most recent research on unaffiliated volunteers in disasters has focused on coordination,
integration, and management of labour itself. A less prominent line of research focuses on …

Crowdsourcing certain emergency information management (EIM) tasks to the general
public has been proven to be effective during emergencies. To accelerate the diffusion of …

Spontaneous volunteers are often involved in response and relief efforts during and after
emergencies and disasters. These volunteers perform various tasks: search and rescue, first …

This article recognizes the potential and possibilities of digital media in COVID-19 crisis
management in different democratic systems. It is the comparative analysis of information …

Purpose Most of the existing studies on the evolution of emergency topics in social media
focused on the emergency information demand of fixed user type in emergency while …

Abstract Modern Information and Communication Technology (ICT) has been used in safety-
critical situations for over twenty years. Rooted in Human-Computer Interaction (HCI) and …

With the uncertain trajectory of COVID-19 conditions worldwide, there lies the potential for
emergencies to arise, abruptly yielding mass social and economic disruption. Gaining …

The use of data science and urban analytics has become a defining feature of smart cities.
This timely book is a clear guide to the use of social media data for urban analytics. The …

This research conceptualises and validates a design theory for developing Community
Collaboration Support Systems (CCSS) to enhance supply chain (SC) resilience during …

Abstract Disaster‐specific Facebook groups (DSFGs) are Facebook groups devoted to a
specific disaster or set of disasters. I argue DSFGs offer opportunities for disaster response …