Online food delivery: A systematic synthesis of literature and a framework development

A Shankar, C Jebarajakirthy, P Nayal… - International Journal of …, 2022 - Elsevier
This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …

The role of augmented reality in redefining e-tailing: A review and research agenda

P Jayaswal, B Parida - Journal of Business Research, 2023 - Elsevier
Augmented reality (AR) is gaining acceptance in the electronic retailing (e-tailing) industry
as it enhances the online shopping experience by offering immersive product information …

Online shopping continuance after COVID-19: A comparison of Canada, Germany and the United States

N Shaw, B Eschenbrenner, D Baier - Journal of Retailing and Consumer …, 2022 - Elsevier
The COVID-19 pandemic brought about an increase in online shopping because of
government-imposed restrictions and consumer anxiety over the potential health risk …

Effect of community relationship management, relationship marketing orientation, customer engagement, and brand trust on brand loyalty: The case of a commercial …

J Wongsansukcharoen - Journal of Retailing and Consumer Services, 2022 - Elsevier
Business uncertainty due to the COVID-19 pandemic has brought financial and banking
industries under stress. This study examines brand loyalty (BL) in the Thai banking industry …

Examining consumer experience in using m-banking apps: A study of its antecedents and outcomes

S Shahid, JU Islam, S Malik, U Hasan - Journal of Retailing and Consumer …, 2022 - Elsevier
The purpose of this study is to examine the antecedents and outcomes of consumer
experience (CX) with mobile banking (m-banking) apps. To understand the linkage of CX …

Mobile payment apps filling value gaps: Integrating consumption values with initial trust and customer involvement

D Chakraborty, A Siddiqui, M Siddiqui, NP Rana… - Journal of Retailing and …, 2022 - Elsevier
This study aims to understand the consumption values that positively influence the adoption
of mobile payment apps (MPAs). The theory of consumption values and two more constructs …

The impact of the COVID-19 pandemic on the banking sector

MR Marcu - Management Dynamics in the Knowledge Economy, 2021 - ceeol.com
The purpose of this paper is to contribute to the academic research in the management field,
by exploring banking strategies implemented during complex crises, with a focus on the …

Adoption of green banking practices and environmental performance in Pakistan: A demonstration of structural equation modelling

A Rehman, I Ullah, FA Afridi, Z Ullah… - Environment …, 2021 - Springer
Banking industries are blamed to be among the major factors that affect global climate
change both directly and indirectly. The green banking concept has emerged in the last …

Cross-national differences in big data analytics adoption in the retail industry

MAEA Youssef, R Eid, G Agag - Journal of Retailing and Consumer …, 2022 - Elsevier
Big data analytics (BDA) has emerged as a significant area of research for both researchers
and practitioners in the retail industry, indicating the importance and influence of solving …

Determining factors and impacts of the intention to adopt mobile banking app in Cameroon: Case of SARA by afriland First Bank

JRK Kamdjoug, SL Wamba-Taguimdje… - Journal of Retailing and …, 2021 - Elsevier
This study aims to know what are the factors determining the adoption of M-Banking app
among customers in Cameroon. In other words, what are the factors that influence users in …