Co-creation of tourist experiences: A literature review

AC Campos, J Mendes, PO Valle… - Current Issues in …, 2018 - Taylor & Francis
This paper reviews the literature concerning co-creation of tourism experiences. It analyses
the theoretical underpinnings of co-creation and discusses key dimensions of the concept …

Theory of value co-creation: a systematic literature review

M Galvagno, D Dalli - Managing service quality, 2014 - emerald.com
Purpose–The purpose of this paper is to summarize and classify extant research and to
better understand the past, present, and future state of the theory of value co-creation. Its …

Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors

G Onofrei, R Filieri, L Kennedy - Journal of Business Research, 2022 - Elsevier
Consumers increasingly interact with multimedia posts shared by peers on social media
(SM) platforms. Drawing upon service-dominant logic (SDL) and the information adoption …

Exploring the value of augmented reality for tourism

EE Cranmer, MC tom Dieck, P Fountoulaki - Tourism Management …, 2020 - Elsevier
Augmented reality (AR) is increasingly used as a marketing, information and experience
channel within the tourism industry. However, little is known with regards to the actual value …

Tourism-based customer engagement: The construct, antecedents, and consequences

RA Rather, LD Hollebeek, JU Islam - The Service Industries Journal, 2019 - Taylor & Francis
Drawing on a service-dominant (SD) logic perspective, this study identifies key antecedents
and consequences of tourism customer engagement, which remain nebulous to date. We …

Institutions and axioms: an extension and update of service-dominant logic

SL Vargo, RF Lusch - Journal of the Academy of marketing Science, 2016 - Springer
Abstract Service-dominant logic continues its evolution, facilitated by an active community of
scholars throughout the world. Along its evolutionary path, there has been increased …

Smart tourism destinations: ecosystems for tourism destination competitiveness

K Boes, D Buhalis, A Inversini - International Journal of Tourism Cities, 2016 - emerald.com
Smart tourism destinations: ecosystems for tourism destination competitiveness | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

Complaining practices on social media in tourism: A value co-creation and co-destruction perspective

R Dolan, Y Seo, J Kemper - Tourism Management, 2019 - Elsevier
Social media has transformed the way tourism-related information is generated and
distributed. While previous studies have focused largely on the benefits of social media for …

Can traditional organizations be digitally transformed by themselves? The moderating role of absorptive capacity and strategic interdependence

E Siachou, D Vrontis, E Trichina - Journal of Business Research, 2021 - Elsevier
Although digital transformation has significantly attracted scholarly attention beyond
information systems, little is known whether traditional organizations can be digitally …

Hospitality and tourism online reviews: Recent trends and future directions

M Schuckert, X Liu, R Law - Journal of Travel & Tourism Marketing, 2015 - Taylor & Francis
In view of the increasing popularity of online reviews and their significant impact on
individual buying behavior as well as on the supply side, this study reviewed and analyzed …