[HTML][HTML] The development and adoption of online learning in pre-and post-COVID-19: Combination of technological system evolution theory and unified theory of …

P Qiao, X Zhu, Y Guo, Y Sun, C Qin - Journal of Risk and Financial …, 2021 - mdpi.com
After the outbreak of COVID-19, schools heavily depend on e-learning technologies and
tools to shift from in-person class to online. This review article analyzes the changes of …

Knowledge sharing mechanisms and techniques in project teams: Literature review, classification, and current trends

NJ Navimipour, Y Charband - Computers in Human Behavior, 2016 - Elsevier
Abstract Knowledge management is the process of capturing, sharing, developing, and
using the knowledge efficiently. Knowledge sharing as one of the important parts of the …

The impact of trust, privacy and quality of service on the success of E-CRM: the mediating role of customer satisfaction

H Dehghanpouri, Z Soltani… - Journal of business & …, 2020 - emerald.com
The impact of trust, privacy and quality of service on the success of E-CRM: the mediating role of
customer satisfaction | Emerald Insight Books and journals Case studies Expert Briefings Open …

The impact of the customer relationship management on the organization performance

Z Soltani, B Zareie, FS Milani, NJ Navimipour - The Journal of High …, 2018 - Elsevier
Abstract Customer Relationship Management (CRM) is a very important growing business
practice in today's environment. It is used for managing the interaction between a company …

[HTML][HTML] Smart digital marketing capabilities for sustainable property development: A case of Malaysia

S Low, F Ullah, S Shirowzhan, SME Sepasgozar… - Sustainability, 2020 - mdpi.com
Digital tools and marketing have been widely adopted in various industries throughout the
world. These tools have enabled companies to obtain real-time customer insights and create …

Customer relationship management mechanisms: A systematic review of the state of the art literature and recommendations for future research

Z Soltani, NJ Navimipour - Computers in Human Behavior, 2016 - Elsevier
In the information systems, customer relationship management (CRM) is the overall process
of building and maintaining profitable customer relationships by delivering superior …

An improved genetic algorithm for task scheduling in the cloud environments using the priority queues: formal verification, simulation, and statistical testing

B Keshanchi, A Souri, NJ Navimipour - Journal of Systems and Software, 2017 - Elsevier
Cloud computing is a new platform to manage and provide services on the internet. Lately,
researchers have paid attention a lot to this new subject. One of the reasons to have high …

Load balancing mechanisms and techniques in the cloud environments: Systematic literature review and future trends

AS Milani, NJ Navimipour - Journal of Network and Computer Applications, 2016 - Elsevier
With cloud computing, new services in information technology (IT) emerge from the
convergence of business and technology perspectives which furnish users access to IT …

Customer relationship management (CRM) and recommendation for implementation in the defense industry: a literature review

D Ngelyaratan, D Soediantono - Journal of Industrial Engineering & …, 2022 - jiemar.org
The purpose of this article is to explore the benefits of implementing Customer Relationship
Management (CRM) in various industries and provide suggestions to be applied to the …

Critical success factors for implementing artificial intelligence (AI) projects in Dubai Government United Arab Emirates (UAE) health sector: applying the extended …

SFS Alhashmi, SA Salloum, S Abdallah - International conference on …, 2019 - Springer
Recently, the government of United Arab of Emirates (UAE) is focusing on Artificial
Intelligence (AI) strategy for future projects that will serve various sectors. Health care sector …