Research on Mobile Network User Complaint Warning Method Based on Multimodal Data

Z Di, T Xiao, B Li, Y Peng, J Li, X Cheng… - … on Information and …, 2023 - ieeexplore.ieee.org
With the rapid development of information and communication technology, the types of
service applications for mobile terminals are becoming increasingly diverse. Each …

[PDF][PDF] MATERIALITY-BASED ONLINE COMPLAINT CLASSIFICATION: AN ANALYTICAL FRAMEWORK FOR EFFICIENT PUBLIC SERVICE USING TEXT MINING

S Kim, M An, H Lee, J Kang - icicelb.org
This study presents a methodology for analyzing and processing online complaint data
efficiently using big data analytics and text mining techniques. Inefficient complaint handling …

[PDF][PDF] An Advanced Framework for Streamlining of the Online Grievance Management System using Django Framework

G Nagavallika, KN Teja, M Jahnavi, VS Sri, C Manvitha… - foundryjournal.net
The proposed system offers a user-friendly interface accessible via web browsers, allowing
registered users to submit complaints, track their status, and receive updates on their …