Background The importance of customer reviews in determining satisfaction has significantly
increased in the digital marketplace. Using sentiment analysis in customer reviews has …

Social media users use words and phrases to convey their views or opinions. However,
some people use idioms or proverbs that are implicit and indirect to make a stronger …

Millions of people are connecting and exchanging information on social media platforms,
where interpersonal interactions are constantly being shared. However, due to inaccurate or …

This research aims to find the best deep learning model to do Chinese sentimental analysis.
BERT's model may work well in the English language but not work in the Chinese language …

This paper explores the application of Chat Generative Pretrained Transformer (ChatGPT) in
the healthcare domain, introducing a sentiment analysis model to evaluate ChatGPT-related …

Comment analyzers were widely employed across industries for sentiment analysis, social
media monitoring, and customer feedback evaluation. These tools facilitated insight into …