Co-Designing with Users the Explanations for a Proactive Auto-Response Messaging Agent

P Jain, R Farzan, AJ Lee - Proceedings of the ACM on Human-Computer …, 2023 - dl.acm.org
Explanations of AI Agents' actions are considered to be an important factor in improving
users' trust in the decisions made by autonomous AI systems. However, as these …

" I know what you did last semester": Understanding Privacy Expectations and Preferences in the Smart Campus

I Kim, AJ Lee - Proceedings of the CHI Conference on Human Factors …, 2024 - dl.acm.org
Sensing technologies in smart campuses help make them sustainable and well-connected
environments. However, as with other smart environments, smart campuses can cause …

What makes IM users (un) responsive: An empirical investigation for understanding IM responsiveness

HPH Lee, YS Chiang, YL Chou, KP Lin… - International Journal of …, 2023 - Elsevier
Instant messaging (IM) communication has been widely studied due to its prevalence in our
everyday communication. Numerous factors that contribute to (un) responsiveness have …

Voicing Suggestions and Enabling Reflection: Results of an Expert Discussion on Proactive Assistants for Time Management

J Jeromela, O Conlan - Proceedings of the 5th International Conference …, 2023 - dl.acm.org
While voice-controllable Intelligent Personal Assistants (IPAs) have become widespread in
recent years, they remain primarily reactive with rather constrained calendaring capabilities …

Designing for Awareness: Towards the Design of an Intelligible Proactive Agent to Support Message-based Communication

P Jain - 2023 - d-scholarship.pitt.edu
In mobile messaging, there is a lack of situational awareness about the state of message
recipients. With the ubiquity of mobile devices, there is an expectation of fast responses …

Design and Evaluation of a Virtual Assistant for improving Awareness in Mobile Messaging

P Jain - Companion Proceedings of the 2023 ACM …, 2023 - dl.acm.org
Mobile messaging suffers from the lack of effective communication cues that help people
infer the availability of others, like in face-to-face communication. My research focuses on …