Case study research (CSR) has gained strong acceptance in information systems (IS)
research in the recent decades. This article examines how CSR has been used in IS …

We have presented a review of the challenges facing business PM. These challenges are
categorized into three challenges:(1) between business and IT, difficulty of deriving IT goals …

Grounded theory method (GTM), which has been increasingly used in the information
systems (IS) field, is a contested method. GTM has even been viewed as a family of methods …

Long waits online undermine users' evaluations of Web sites and their providers, triggering
abandonment behaviors. Yet e-business researchers and practitioners have not perfected …

The objective of this research study is to present the critical success factors (CSFs) for data
governance (DG). This paper reports on a single case study where data are gathered …

This research investigates the factors that influence the use of ubiquitous computing and U-
business value. It considers system, information and service qualities as the major factors …

The current literature shows that creating a good framework on business process model
(PM) is not an easy task. A successful business PM should have the ability to ensure …

As competition online increases, website owners investigate ways in which they can attract
and retain more users. One avenue is to reduce frustration and stress for the users …

Drawing on interviews with disability and income support beneficiaries, the article examines
the encounters of Israeli citizens with the National Insurance Institute. Using the …

As one of the most commonly experienced problems on the Internet, download delay is a
significant impediment to the success of e-commerce websites. While some research has …