A systematic review of digital internal communication

AT Verčič, D Verčič, S Čož, A Špoljarić - Public Relations Review, 2024 - Elsevier
The digitalization of greater society has permeated organizations, where managers are
reassessing how internal communication is practiced and defined, particularly in the context …

A study of artificial intelligence on employee performance and work engagement: the moderating role of change leadership

DT Wijayati, Z Rahman, MFW Rahman… - International Journal of …, 2022 - emerald.com
Purpose This paper aims to explore employee perceptions of companies engaged in
services and banking of the role of change leadership on the application of artificial …

[HTML][HTML] Does psychological empowerment mediate the relationship between digital competencies and job performance?

PO Pacheco, D Coello-Montecel - Computers in Human Behavior, 2023 - Elsevier
The increased presence of digital technologies in the workplace has encouraged the
workforce to acquire new competencies to face the challenges of the Fourth Industrial …

Social media and employee voice: a comprehensive literature review

B Ghani, MAR Malik - Behaviour & Information Technology, 2023 - Taylor & Francis
Social media is a powerful tool that can encourage collaboration and communication in
several domains of life, including the workplace. Through this literature review, we explored …

[HTML][HTML] Effectiveness of B2B social media marketing: The effect of message source and message content on social media engagement

MS Balaji, A Behl, K Jain, AM Baabdullah… - Industrial Marketing …, 2023 - Elsevier
Social media message strategy is critical in determining how customers will engage with
B2B firms on social media platforms. The present study examined the role of message …

Managing internal communication: How the choice of channels affects internal communication satisfaction

AT Verčič, A Špoljarić - Public relations review, 2020 - Elsevier
As the environment of internal communication is continually changing for a multitude of
reasons, especially new technologies, organizations have to adapt fast in their attempts to …

Achieving employee support during the COVID-19 pandemic–the role of relational and informational crisis communication in Austrian organizations

S Einwiller, C Ruppel, J Stranzl - Journal of Communication …, 2021 - emerald.com
Purpose Based on social exchange theory, the study examines the influence of
informational and relational internal communication on cognitive and affective responses …

Social media engagement with organization-generated content: Role of visuals in enhancing public engagement with organizations on Facebook and Instagram

G Dhanesh, G Duthler, K Li - Public Relations Review, 2022 - Elsevier
The ubiquity of social media platforms that increasingly foreground visuals over text has led
to a rise in organization-generated visual content. This study addresses an underexamined …

Redefining the link between internal communication and employee engagement

AT Verčič, LR Men - Public relations review, 2023 - Elsevier
Abstract 1 How organizations engage their employees has been the focus of increased
research in the last 10 years. The present study integrated social exchange theory and the …

Mapping intrapreneurship through the dimensions of happiness at work and internal communication

R Ravina-Ripoll, E Galvan-Vela… - Corporate …, 2023 - emerald.com
Purpose This article explores how internal communication impacts happiness at work and
intrapreneurship through the dimensions of communication climate and communication in …