This paper systematically reviews the literature on the impact of geopolitical disruptions on
supply chains to identify primary discourses, emergent themes and key gaps to set a future …

The dawn of generative artificial intelligence (AI) has the potential to transform logistics and
supply chain management radically. However, this promising innovation is met with a …

This article presents an analysis of artificial intelligence (AI) in information systems and
innovation-related journals to determine the current issues and stock of knowledge in AI …

Open AI's ChatGPT has emerged as a popular AI language model that can engage in
natural language conversations with users. Based on a qualitative research approach using …

I draw on a substantial body of theoretical and empirical research on machine learning tools,
algorithms, and techniques in retail business operations. With increasing evidence of online …

This research investigates the influence of digitalization on supply chain resilience (SCR) as
well as the effects of SCR on social performance (SP). The paper also investigates the …

Recently, advanced digital/internet-based technology has become more prevalent and
advanced to play a dominant role in e-commerce. Among them, AI-driven technology …

Nowadays, technologies like AI are increasing and changing quickly, and others are
becoming more difficult in common spaces. Consumer trusts very heavily influence its …

This paper examines, through the lens of social learning theory, the possibility of
transactional use of AI-controlled voice assistants for service delivery to pick up speed in the …

Retail firms have developed new product and service offerings to meet the changing needs
of omnichannel customers. While, prior research has documented these offerings in detail …