Purpose–Artificial intelligence (AI) adoption is critical in the age of digital technology. This
review article aims to evaluate the literature on AI in the hospitality industry. Method–A …

The technological advances in artificial intelligence and robotics allow the massive
introduction of service robots by travel, tourism and hospitality companies. While research …

The study discusses artificial intelligence (AI)–powered applications as a commercial
service with a focus on the hotel industry. This research is approached from the customers' …

This study aims to develop a conceptual framework of the service delivery system design for
hospitality firms in the (post-) viral world. Several theoretical approaches such as resource …

Over the past century, conscientiousness has become seen as the preeminent trait for
predicting performance. This consensus is due in part to these employees' ability to work …

Adopting a supply-side perspective, the paper analyses Bulgarian hotel managers'
perceptions of service robots using a convergent mixed methods design. Structured …

The use of robots in hospitality and tourism is rapidly evolving. Restaurants progressively
include robots as part of their staff, not only as waiters but also as chefs. The robotization of …

Artificial intelligence (AI), or AI/machine vision, is assuming an overwhelming part in the
realm of food handling and quality affirmation. As indicated by Mordor Intelligence, AI in the …

Artificial intelligence (AI) and robots are increasingly becoming a part of workplaces across
the globe. The hospitality sector has also adopted the usage of AI, robots, and other modern …

Abstract The evolution of Artificial Intelligence (AI) has revolutionized many aspects of
human life, including healthcare. Amidst the Covid-19 pandemic, AI-enabled smartwatches …