The aim of this study is to develop a direct effect understanding of service quality, customer
satisfaction and image on customer loyalty in Malaysian commercial banking industry. The …

This study aims to analyze the effect of product quality and service quality on brand image
and customer satisfaction either partially or simultaneously on Giant Citra Raya Tangerang …

The purpose of this study is to find out is there any influence of service quality on customer
loyalty through customer satisfaction as intervening variable on customer Dunkin Donuts in …

The objectives of this paper are to explore the most common constructs for quality in the food
and beverages industry that influence customer satisfaction, and to examine the mediating …

Penelitian ini bertujuan untuk menganalisis signifikansi pengaruh kualitas pelayanan
terhadap kepuasan konsumen dan niat beli ulang konsumen, kepuasan konsumen …

Due to the importance of Islamic finance to the Muslims world, recently Islamic Banking is
formerly established in 2011 in Nigeria in order to join their counterpart in the Muslims world …

This paper identifies the dimensions of internet banking service quality and the influence on
customer satisfaction. The research is based on a theoretical model which consists of five …

This study aims to provide empirical evidence about the influence of Quality of Service,
Relationship Marketing, Corporate Social Responsibility and customer satisfaction to …

BACKGROUND: The renewed advent of Artificial Intelligence (AI) is inducing profound
changes in the classic categories of technology professions and is creating the need for new …

This study aims to determine the influence of service quality, product quality, corporate
image on customer satisfaction and customer loyalty. The population in this study were 341 …