Revisiting the social commerce paradigm: The social commerce (SC) framework and a research agenda

LY Leong, TS Hew, KB Ooi, N Hajli, GWH Tan - Internet Research, 2023 - emerald.com
Purpose Social commerce (SC) is a new genre in electronic commerce (e-commerce) that
has great potential. This study proposes a new research framework to address deficiencies …

MetaWOM–toward a sensory word-of-mouth (WOM) in the metaverse

D Mladenović, E Ismagilova, R Filieri… - International Journal of …, 2024 - emerald.com
Purpose Based on the key dimensions of the Metaverse environment (immersiveness,
fidelity and sociability), this paper aims to develop the concept of sensory word-of-mouth …

Banking in the metaverse: a new frontier for financial institutions

KB Ooi, GWH Tan, ECX Aw, TH Cham… - International Journal of …, 2023 - emerald.com
Purpose Technological advancements have catalyzed disruption in the banking sector. The
impact of the metaverse on the banking sector is no exception. In view of this, the current …

Metaverse in hospitality and tourism: a critical reflection

LW Wong, GWH Tan, KB Ooi… - International Journal of …, 2023 - emerald.com
Purpose This study aims to discuss the current context, scope and impacts of a metaverse in
the hospitality and tourism industry. Although existing literature discussed the potentials of …

Metaverse Banking Service: Are We Ready to Adopt? A Deep Learning‐Based Dual‐Stage SEM‐ANN Analysis

LT Nguyen, DTV Duc, TQ Dang… - Human Behavior and …, 2023 - Wiley Online Library
Metaverse banking service is the transformation from online banking to a metaverse
environment that allows customers to access banking services and interact with …

Evaluation of sustainable metaverse characteristics using scenario-based fuzzy cognitive map

A Maden, GN Yücenur - Computers in Human Behavior, 2024 - Elsevier
Metaverse, a virtual world that is parallel to the real world, has gained significant attention in
recent years. This is because of the merging of platforms such as Facebook, Instagram, and …

The adoption of metaverse in the retail industry and its impact on sustainable competitive advantage: moderating impact of sustainability commitment

RA Abumalloh, M Nilashi, KB Ooi, G Wei-Han… - Annals of Operations …, 2023 - Springer
The concept of the metaverse involves creating a fully immersive virtual world that allows
users to interact with each other and digital objects in a way that is almost indistinguishable …

Metaverse integration challenges: An in-depth ISM and MICMAC analysis

N Mkedder, M Das - Journal of Retailing and Consumer Services, 2024 - Elsevier
Though metaverse is gaining popularity as a highly interactive, immersive, and collaborative
3D virtual environment having the potential to enhance consumer experience in multiple …

[HTML][HTML] Unlocking the impact of brand engagement in the metaverse on Real-World purchase intentions: Analyzing Pre-Adoption behavior in a futuristic technology …

R Payal, N Sharma, YK Dwivedi - Electronic Commerce Research and …, 2024 - Elsevier
We propose metaverse as a medium for customer brand active engagement and for
stimulating the purchase intentions towards a brand in real world. The participants recruited …

Unleashing the role of ChatGPT in Metaverse learning environments: opportunities, challenges, and future research agendas

M Al-Emran - Interactive Learning Environments, 2024 - Taylor & Francis
The rapidly evolving digital landscape, punctuated by the emergence of artificial intelligence
(AI) and immersive technologies, is poised to reshape learning environments dramatically …