E-service quality and e-retailers: Attribute-based multi-dimensional scaling

P Kalia, J Paul - Computers in Human Behavior, 2021 - Elsevier
Digital retail is a technology-driven business. Customers shop with the help of cutting-edge
self-service technologies deployed by marketers to enhance customer experience and e …

Consumer Behavior in Staffless Stores: A Systematic Literature Review

M Staab, R Zimmermann, P Brandtner… - … Conference on Human …, 2023 - Springer
Retail is facing several challenges, resulting in the constant need to adopt. One of such
recent adoptions is a new form of physical retail called staffless stores. These stores do not …

An NLP-based Mixed-method Approach to Explore the Impact of Gratifications and Emotions on the Acceptance of Amazon Go

A Ray, S Jana, NP Rana - Asia pacific journal of information …, 2023 - koreascience.kr
Amazon Go is a cashierless convenience store concept, which is seen as a disruption in the
grocery retail segment. Although Amazon Go has the ability to disrupt the retail segment …

The Adoption of Virtual Fitting Rooms in Iranian Sportswear Industries: A Mixed-Methods Study Based on TAM Model

SI Ghaffarisadr, F Nobakht Sareban - Sports Business Journal, 2024 - sbj.alzahra.ac.ir
Purpose: Virtual fitting rooms allow online sportswear consumers to try on clothes before
shopping. This technology has recently received much attention due to its many benefits to …

The impact of ai-enabled checkouts on shoppers' attitudes and purchase intent in Saudi Arabia

SHS Ghazwani - 2021 - openrepository.aut.ac.nz
Checkout technology enabled by artificial intelligence (AI) is a new innovation in the rapidly
changing retail sector. The first example of this technology was recently launched by …

User Acceptance Testing (UAT) of Self-Service Checkout Kiosks: A Case Study in E-Mart Tabuan Jaya, Kuching, Malaysia

CS Chai, I Hipiny, H Ujir - 2023 IEEE 7th International …, 2023 - ieeexplore.ieee.org
This work uses quantitative methods to assess the user acceptance level of self-service
checkout kiosks in E-mart Tabuan Jaya, Sarawak, Malaysia. Using the Technology …

Design-Engineers' Selection of Agency: Harm Mitigation in Ambient Intelligent Environments

C Ballestas, E Kim, J Lanoy… - … and Information in …, 2022 - asmedigitalcollection.asme.org
The computing paradigm where sensor and actuator technology work in tandem to track and
act on events in real Euclidean space, known as ambient intelligence (AmI), is likely to …

Has the Integration of Self-Service Machines Made Disabled Customers Self-Efficient?

S Agard - 2023 - search.proquest.com
Technology changed the way customers shop. Today's economy allows customers to scan
and pay for their purchase by utilizing the self-service machine. The problem to be explored …

[PDF][PDF] The use of retail self checkout systems and its influence on the experiences of the Swedish shopper

KL Lee, P Nordström - 2023 - diva-portal.org
Traditional retail with personal service is becoming scarce. The personal interaction is
replaced with self service alternatives, and the consumer is now seen as a co-service …

[PDF][PDF] Sports Business Journal

SI Ghaffarisadr, FN Sareban - journal.alzahra.ac.ir
Purpose: Virtual fitting rooms allow online sportswear consumers to try on clothes before
shopping. This technology has recently received much attention due to its many benefits to …