Diffusion of e-government: A literature review and directions for future directions

H Zhang, X Xu, J Xiao - Government Information Quarterly, 2014 - Elsevier
In recent years, there has been an increasing amount of research published on the topic of e-
government diffusion. This paper provides a meta-analytic review of the literature on the …

The learning organization and organizational learning in the public sector: a review and research agenda

A Anand, J Brix - The Learning Organization, 2022 - emerald.com
Purpose This study aims to propose a new research agenda for the theories of
“organizational learning” and the “learning organization” in relation to the public sector. The …

Citizen adoption of e-government services: Exploring citizen perceptions of online services in the United States and United Kingdom

L Carter, V Weerakkody, B Phillips… - Information Systems …, 2016 - Taylor & Francis
This study presents a cross-national examination of e-government adoption in the United
Kingdom and the United States. The results of partial least squares analysis indicate that …

Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector

V Weerakkody, M Janssen, YK Dwivedi - Government Information Quarterly, 2011 - Elsevier
Facilitated by electronic government, public agencies are looking for transformational
change by making a radical improvement. At first glance, this development is similar to the …

Information systems in the public sector: The e-Government enactment framework

A Cordella, F Iannacci - The Journal of Strategic Information Systems, 2010 - Elsevier
Despite the burgeoning number of studies of public sector information systems, very few
scholars have focussed on the relationship between e-Government policies and information …

IT-mediated customer service content and delivery in electronic governments: An empirical investigation of the antecedents of service quality

CW Tan, I Benbasat, RT Cenfetelli - MIS quarterly, 2013 - JSTOR
Despite extensive deliberations in contemporary literature, the design of citizen-centric e-
government websites remains an unresolved theoretical and pragmatic conundrum …

COBRA framework to evaluate e-government services: A citizen-centric perspective

IH Osman, AL Anouze, Z Irani, B Al-Ayoubi… - Government information …, 2014 - Elsevier
E-government services involve many stakeholders who have different objectives that can
have an impact on success. Among these stakeholders, citizens are the primary …

Factors affecting e-government adoption in the state of Qatar

S Al-Shafi, V Weerakkody - 2010 - bura.brunel.ac.uk
Electronic government (e-government) initiatives are in their early stages in many
developing countries and faced with various issues pertaining to their implementation …

Digitizing government interactions with constituents: an historical review of e-government research in information systems

F Belanger, L Carter - Journal of the Association for information …, 2012 - aisel.aisnet.org
As information and communication technologies began to support new forms of interaction
between governments and their constituents, the concept of e-government emerged as a …

E-government implementation: A reflection on South African municipalities

T Mawela, NM Ochara, H Twinomurinzi - South African Computer …, 2017 - journals.co.za
The objective of the paper was to understand the challenges towards e-Government
implementation in South Africa. The paper contributes to the ongoing discussion regarding …