Purpose The research aims to examine the influence of perceived value (PV) dimensions on
brand loyalty of luxury car owners and to examine the mediating role of attitudinal loyalty …

The development of the times and technology continues to change as well as the
competition that occurs now this has changed corner look company in Fulfill market. The …

To study the impact that each of service quality and service recovery have on both customer
satisfaction and customer loyalty in the retail banking system of a developing country …

Background: Quick Commerce is currently the third generation business model after
conventional stores and e-commerce, currently very attractive and huge market potential …

Aktivitas manusia yang beragam menjadikan jasa transportasi sebagai penunjang di dalam
setiap kegiatannya. Salah satunya yaitu jasa transportasi Bus AKAP yang dari tahun ke …

The fundamental purpose of the research is to scrutinize experimentally how customer
engagement (CE) and satisfaction (CS) mediated the influence of customer experience (CX) …

Toko kelontong memiliki peluang memanfaatkan teknologi sebagai sarana untuk
menunjang proses bisnisnya. Selain digunakan untuk memasarkan produk, teknologi …

Penelitian ini bertujuan untuk menguji apakah kualitas pelayanan, kepuasan pelanggan,
dan citra merek berpengaruh terhadap loyalitas pelanggan pada pengguna Shopee di …

This study aims to be able to explain how much influence e-service quality and perceived
value have on Telkomsel's e-customer loyalty to MyTelkomsel App users in Bandung City …

Semakin meningkatnya konsumsi ekonomi digital di Indonesia membuat persaingan antara
bisnis online semakin ketat dari waktu ke waktu. Kompetisi yang bertujuan untuk …